Onsite and Remote IT Support services
If you have an IT problem, do not fret. We have been there and solved it. We can help your business in many ways. With our many years of experience, all your IT problems can be solved. One of the main causes of IT problems such as breakdowns, slow network, internet disruptions is the lack of preventive maintenance. Your servers, firewall, network, desktops and notebooks should be routinely maintained, checked and updated. IT maintenance allows us to periodically check your office IT equipments thus preventing any untowards incidents.
What exactly is an IT Maintenance plan?
An IT Maintenance plan is a plan created to ensure proactive action taken periodically on the organization’s IT systems, minimizing the risk of disaster or breakdowns on computer hardware and software. This is necessary because many organizations’ believe that all they need is for someone to help them "fix" what isn't working right. They assume that the "break-fix" computer support model is how IT support for computers and networks is supposed to be, when in fact it is not. This in turn leads to doubt, confusion, and frustration.
Prolusion IT Maintenance & System Support Service.
Prolusion IT Maintenance & System Support Service Plan is the ongoing and immediate technical support for your computer network, systematically managed by our professionals. These IT support professionals not only take care of your company's technology on a regular basis but also implement and maintain the hardware and network for your company based on your business goals and budget. The end result of a computer network maintenance plan is an office that is happy and productive with a budget line item that is predictable. Computer support by any other method is not measurable. Prolusion IT Maintenance plan is intended to offer the client a degree of assurance that the hardware and software related server/system failures and problems would be taken care.
With a fixed fee IT Maintenance Plan, you are assured that we manage your currnet IT tchnology, preventing any downtime or risk that you may face. Our IT professionals will work with you to understand your objectives and create an action plan to meet your objectives. Prolusion services offerings range far beyond standard product support to implementation and integration; availability services to help you proactively reduce downtime and meet your service-level commitments.
Our services in providing objective technical assistance help you make the most of your IT investments. Prolusion’s IT Maintenance support services and technical support services support all environments of all sizes and all types. We offer maintenance plans to suit your needs and budget. The IT Maintenance plan is intended to offer the client a degree of assurance that the hardware and software related server/system failures and problems would be taken care.